Server under threat?Help is available now.
If you're under active attack, being held to ransom, or watching unusual traffic on your cloud — call us. A senior incident responder is on the line in 15 minutes, anywhere in the world. No retainer required to make the first call.
Emergency response hotline
+61 8 621 621 2124 hours · 7 days · senior responder on the line in 15 minutes
Call us if you're seeing
Active DDoS / volumetric attack
Sudden traffic surge, services unreachable, edge collapsing. We coordinate WAF/CDN mitigation in minutes.
Ransomware or encryption event
Files renamed, ransom notes appearing, services down. We isolate, contain, and walk you through recovery.
Compromised credentials
Strange logins, MFA bypasses, IAM role takeovers. We invalidate sessions, rotate keys, hunt for persistence.
Data exfiltration
Unusual egress, S3/storage downloads, exports of customer data. We trace the path and close the door.
Defacement or unauthorised content
Public assets modified, fraudulent pages live. We restore from clean state and trace how they got in.
Unusual cloud spend (crypto-mining)
Sudden compute spike, mystery instances. Usually compromised IAM. We kill, contain, harden — in that order.
What happens when you call
1. You call
Direct line. No phone tree. A senior responder picks up within 15 minutes.
2. Triage
30-minute call: what's happening, what's at risk, what we need access to. We open a war room channel with your team.
3. Contain
Stop the bleeding first: isolate compromised resources, block the attacker's path, preserve evidence.
4. Recover
Bring services back safely from a known-clean state. Validated step by step — no re-infection.
5. Postmortem
Written incident report within 5 business days. Root cause, timeline, recommendations — auditor-grade.
Ready to take the operational load off your team?
Book a 30-minute discovery call. We will audit your current cloud setup and show you exactly where we add value.